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Quick answers

How long until it reaches me?

We pack and send within 1–4 business days, Monday to Friday. The carrier then takes roughly 8–16 business days depending on where you are. Add the two together for the realistic date.

Can I send something back?

Yes — 30 days from the day it lands on your doorstep. Write to us first and we will send the return address. No restocking fee.

It arrived broken. What now?

Photograph the piece and the box it came in, send both within 30 days of delivery, and we will replace it or refund you. If the damage happened in transit, the return postage is ours.

What does shipping cost?

Nothing. Every order ships free with tracking, whatever the size of it and wherever you are.

Do you really answer, or is it a bot?

A person on our team reads every message. You will get a reply inside one business day — and it will be written by someone, not generated.